The Qualities of a Good Mediator: Abrasiveness?

Mediation is an increasingly important part of practice and the appreciation of negotiation skills – both in that sphere and generally cannot be overstated. This short article from the Program on Negotiation at the Harvard Law School raises an interesting point that is not often considered. Such a technique however needs to be judiciously exercised.   

For more reading check out the Program on Negotiation at the Harvard Law School website.

For more reading from originators of the PON – the text by Roger Fisher and William Ury ‘Getting to Yes’ and the text by William Ury ‘Getting past No’.

Our John Meredith having attended both the PON Negotiation Workshop and the Advanced Negotiation Workshop highly recommends them.